Terms of Service
Last updated: January 2026
Welcome to Ceramik. By using our app, you agree to these Terms of Service.
1Acceptance of Terms
By accessing or using Ceramik, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the app.
2Age Requirements
To use Ceramik, you must meet the minimum age requirements established by the app store from which you downloaded the application. Please check the age requirements on the Apple App Store or Google Play Store for your region. If you are a minor and wish to use Ceramik, you must have your parent or legal guardian's permission and supervision. Teachers and organization administrators are responsible for ensuring appropriate consent is obtained for minor students.
3Description of Service
Ceramik is a platform that helps pottery teachers manage their studios, classes, and students. The app provides features including: • Class scheduling and attendance tracking • Student management • Journal entries for tracking pottery progress • Community features (posts, comments) • Payment processing for class fees (Brazil only) • Subscription plans for premium features
4Subscriptions and In-App Purchases
For subscriptions purchased through the Apple App Store or Google Play Store, the following applies: • Payment will be charged to your App Store or Google Play account at confirmation of purchase • Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period • Your account will be charged for renewal within 24 hours prior to the end of the current period • You can manage and cancel your subscriptions by going to your account settings on the App Store or Google Play after purchase • Any unused portion of a free trial period will be forfeited when you purchase a subscription For complete terms regarding App Store purchases, please refer to Apple's Standard EULA at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
5Payment Services (Stripe Connect)
Availability: Payment processing features are currently only available in Brazil. Organizations in other countries cannot use the payment features. How Payments Work: Ceramik uses Stripe Connect to facilitate payments between students and teachers. Teachers can create invoices for class fees and receive payments directly to their bank accounts. Students can pay invoices using credit/debit cards. Ceramik acts as a platform facilitating these transactions but is not a party to the payment agreement between teachers and students. Platform Fee: A platform fee of 10% is applied to all payments processed through Ceramik. This fee is deducted from the payment before it reaches the teacher's account. By using the payment features, you also agree to Stripe's Services Agreement and Stripe Connected Account Agreement. Teacher Responsibilities: Teachers using payment features agree to provide accurate business and banking information, comply with all applicable tax laws and regulations, issue accurate invoices for services rendered, and handle refunds and disputes in accordance with their policies. Student Responsibilities: Students using payment features agree to provide valid payment information, pay invoices for services received, and contact the teacher directly for refund requests or disputes. Refunds and Disputes: Refunds are handled directly between teachers and students. Ceramik is not responsible for resolving payment disputes. Chargebacks and fraudulent transactions may result in account suspension.
6Third-Party Services
Ceramik integrates with and may contain links to third-party services, including but not limited to Stripe for payment processing, Apple App Store, and Google Play Store. We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those services. We do not endorse, warrant, or guarantee any third-party services, and we shall not be liable for any damages or losses caused by your use of or reliance on such services.
7User Accounts
Account Creation: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials. Account Types: • Teachers/Administrators: Can create and manage organizations, classes, and students • Students: Can join organizations, track attendance, and make payments Account Termination: We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
8User Content
Ownership: You retain ownership of content you create (journal entries, posts, photos). By posting content, you grant Ceramik a non-exclusive license to display it within the app. Prohibited Content: You agree not to post content that is: • Illegal, harmful, or offensive • Infringing on intellectual property rights • Spam or misleading • Violating others' privacy Organization Content Responsibility: Teachers and administrators are responsible for monitoring and moderating all content posted within their organization's feed, including posts and comments from students. Ceramik is not responsible for user-generated content within organizations. Organization administrators have the ability to remove inappropriate content and should do so promptly when violations occur.
9Intellectual Property
The Ceramik name, logo, app design, user interface, graphics, and all related trademarks, service marks, and trade names are the exclusive property of Ceramik and its licensors. You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. All rights not expressly granted in these Terms are reserved by Ceramik.
10Account Data and Deletion
When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain certain information for legal or legitimate business purposes. Some information may be retained in our backups for a limited period. Content you shared in community features may remain visible even after account deletion, but will no longer be associated with your identity. Organization administrators should export any necessary data before deleting their organization, as this action is irreversible.
11Privacy
Your use of Ceramik is also governed by our Privacy Policy, which describes how we collect, use, and protect your information, including payment data processed through Stripe.
12Disclaimers
Service Availability: Ceramik is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. Payment Processing: While we use Stripe for secure payment processing, we are not responsible for: • Payment processing errors or delays • Bank or card issuer issues • Currency conversion fees • Disputes between teachers and students
13Force Majeure
Ceramik shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: • Natural disasters, acts of God, or severe weather events • War, terrorism, riots, or civil unrest • Government actions, laws, or regulations • Internet or telecommunications failures • Power outages or infrastructure failures • Pandemics or public health emergencies In such events, our obligations will be suspended for the duration of the event, and we will make reasonable efforts to resume service as soon as possible.
14Limitation of Liability
To the maximum extent permitted by law, Ceramik shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the app or payment services.
15Indemnification
You agree to indemnify, defend, and hold harmless Ceramik, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from: • Your use or misuse of the app • Your violation of these Terms • Your violation of any third-party rights, including intellectual property or privacy rights • Any content you submit, post, or transmit through the app • Your interactions with other users, including payment disputes with teachers or students
16Severability
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
17Entire Agreement
These Terms of Service, together with our Privacy Policy and any other legal notices or agreements published by Ceramik, constitute the entire agreement between you and Ceramik concerning your use of the app. These Terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter of these Terms.
18Changes to Terms
We may update these Terms of Service from time to time. We will notify users of significant changes through the app or via email.
19Contact Us
If you have questions about these Terms of Service, please contact us at: Email: [email protected]
20Governing Law
These terms shall be governed by and construed in accordance with the laws of Brazil.